Directory of Contacts
For McCaw Hall Contact Information, please visit our Contact Us page.
Amusements GIFT SHOP
Amusements is operated jointly by Seattle Opera and Pacific Northwest Ballet.
Shop online at amusementsgiftshop.com
Mailing Address: 321 Mercer Street, Seattle, WA 98109
Phone: 206-774-4990
Spectra at McCaw Hall
Mailing Address: 305 Harrison Street, Seattle, WA 98109
Physical/Shipping Address: 321 Mercer Street, Seattle, WA 98109
Main Phone: 206-615-0545
Prelude Reservations: 206-615-0404
Lost and Found
Lost and Found items are taken to the Seattle Center Customer Service office inside the Seattle Center Armory. Please call 206-684-7200 or fill out this form to inquire about a lost item. When filling out the form, please identify "McCaw Hall" in the building field. It may take between 24 and 48 hours for a found item to be transferred from McCaw Hall to the Customer Service office.
Ticketmaster
Please see this article on options to contact Ticketmaster Customer Service directly.
McCaw Hall’s Box Office and Will Call opens approximately 1.5 – 2 hours prior to the show start
Pacific Northwest Ballet
Mailing Address: 301 Mercer Street, Seattle, WA 98109
Phone: 206-441-9411
Box Office: 206-441-2424
Box Office walk-up hours: Monday through Friday, 10 am - 6 pm and Saturday, 10 am - 5 pm
Seattle Opera
Mailing Address: 363 Mercer Street, Seattle, WA 98109
Phone: 206-389-7600
Box Office: 206-389-7676
Box Office walk-up hours: Monday through Friday, 10 am - 6 pm
Seattle Center
Mailing Address: 305 Harrison Street, Seattle, WA 98109
Customer Service Phone: 206-684-7200
McCaw Hall Staff
David Hughes, Interim General Manager
Patty Mathieu, Production Manager
John Tangeman, Front of House Manager
Ann Ciecko, Events and Operations Coordinator
Kim Hawley, Senior Event Service Representative
Ryan Davis, Senior Event Sales Representative
Tabetha Bolen, Administrative Staff Assistant
Mark Hoeper, Facility Lead
Rusty Coe, Head Usher
Operating Board
Marshall Foster, Seattle Center Interim Director
Christina Scheppelmann, Seattle Opera General Director
Ellen Walker, Pacific Northwest Ballet Executive Director
We welcome your questions and general inquiries about McCaw Hall. Please use this form to facilitate feedback.