Directory of Contacts

Amusements GIFT SHOP

Amusements is operated jointly by Seattle Opera and Pacific Northwest Ballet.
Shop online at amusementsgiftshop.com
Mailing Address: 321 Mercer Street, Seattle, WA 98109
Phone: 206-774-4990

OVG Hospitality at McCaw Hall

Mailing Address: 305 Harrison Street, Seattle, WA 98109
Physical/Shipping Address: 321 Mercer Street, Seattle, WA 98109
Main Phone: 206-615-0545
Prelude Reservations: 206-615-0404

Lost and Found

Lost and Found items are taken to the Seattle Center Customer Service office inside the Seattle Center Armory. Please call 206-684-7200 or fill out this form to inquire about a lost item. When filling out the form, please identify "McCaw Hall" in the building field. It may take between 24 and 48 hours for a found item to be transferred from McCaw Hall to the Customer Service office.

Ticketmaster

Please see this article on options to contact Ticketmaster Customer Service directly.
McCaw Hall’s Box Office and Will Call opens approximately 1.5 – 2 hours prior to the show start

Pacific Northwest Ballet

Mailing Address: 301 Mercer Street, Seattle, WA 98109
Phone: 206-441-9411
Box Office: 206-441-2424
Box Office walk-up hours: Monday through Friday, 10 am - 6 pm and Saturday, 10 am - 5 pm

Seattle Opera

Mailing Address: 363 Mercer Street, Seattle, WA 98109
Phone: 206-389-7600
Box Office: 206-389-7676
Box Office walk-up hours: Monday through Friday, 10 am - 6 pm

Seattle Center

Mailing Address: 305 Harrison Street, Seattle, WA 98109
Customer Service Phone: 206-684-7200

McCaw Hall Staff

David Hughes, Interim General Manager
Patty Mathieu, Production Manager
John Tangeman, Front of House Manager
Ann Ciecko, Events and Operations Coordinator
Kim Hawley, Senior Event Service Representative
Ryan Davis, Senior Event Sales Representative
Mark Hoeper, Facility Lead
Rusty Coe, Head Usher

Operating Board

Marshall Foster, Seattle Center Director
Christina Scheppelmann, Seattle Opera General Director
Ellen Walker, Pacific Northwest Ballet Executive Director

We welcome your questions and general inquiries about McCaw Hall. Please use this form to facilitate feedback.